Prerequisites for tia® and kgs Software Components


Server Runtime Environment

Java (e.g. OpenJDK, Oracle JavaSE)
Needs to be provisioned by the customer. 

The supported version is product specifc.

Operating Systems
  • Microsoft® Windows Server® 2016 or 2019
  • Red Hat® Enterprise Linux® 7 or 8 / CentOS 7 or 8
  • Suse® Linux Enterprise Server® 12 or 15
  • Debian 9 or 10
CPUmin. 4 CPUs
Operating System Platformsx86-64 (64 bit)
Memory (for OS)min. 8192, recommended 16384‬ MB
Memory (for Webserver)min. 2048 MB, recommended 4096 MB
Diskmin. 100 GB for software deployment + logs and temporary files

Apache Tomcat 8.5.66 or 9
Other webserver applications supported. Please contact our support for details.
Needs to be provisioned by the customer. 

Supported database
  • Oracle (11.x,12.x, 18.3, 19.3)
  • Microsoft SQL Server ( <= SQL Server 2016 )

Depending on your archive or storage or product configuration a database is not

mandatory. Please refer to tia® and kgs® Products

SAP JCo Librarymin. Version 3.0.18. Needs to be provisioned by the customer. 

Please note, that these information is related to the current versions available on the website


OpenJDK recommendations

  • Red Hat OpenJDK
  • Amazon Correto
  • OS provided OpenJDK
  • Red Hat OpenJDK
  • Amazon Correto

Product related

kgs Store

Supported Storage

Systems Options

  • Microsoft® Windows (NTFS File System)
  • Linux/Unix (JFS, Ext4, ...)
  • iTernity® iCAS
  • AWS® S3
  • Hitachi® HCP S3
  • Dell/EMC® Centera (via API)
  • Dell/EMC® ECS S3
  • Suse® Enterprise Storage S3
  • NetApp® (NFS including SnapLock Support)
  • NetApp® StorageGRID S3
  • Azure Blob Storage

tia® H5 Viewer

Client Environment

HTML5 compliant (and not discontinued) Webbrowser (Edge 92+, Chrome 24+, Firefox 27+).

Support for Internet Explorer will end on December 31, 2021!

tia® Scan

Client Runtime EnvironmentMicrosoft .NET 4.5.2 (delivered by Setup)
Additional Client RequirementsAdministrative user rights (for installation and administration)
Operating Systems

Must be 32bit compatible

  • Windows 7
  • Windows 8
  • Windows 10 Home
  • Windows 10 Pro / Pro for Workstations
  • Windows 10 Enterprise (not LTSC)
Disk Memory

200 MB for software installation + 4 GB for temporary files

Memory (for OS)min. 4096 MB
SAP NCo Librarymin. Version 3.0.19. Needs to be provisioned by the customer. 

tia® ZADOC

Client Runtime EnvironmentSAPGUI 7.x
Server Runtime EnvironmentSAP ERP 6.0, EhP7 (ABAP 740, SP10)
Additional Client RequirementsAppropriate user access permissions (see SAP authorization object ZADOC_PERM)