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This guide will help to understand and identify issues with automatic volume transfer. It will also show an alternative in case automatic transfer is currently not possible.
It is always recommended to transfer your volume automatically to prevent manual work. For details of the transferred data see https://kgs-software.atlassian.net/wiki/spaces/DOCUEN/pages/3707109381/Volume+Measurement+-+FAQ+and+Troubleshooting#%5BhardBreak%5DWhatTroubleshooting#What-kind-of-data-are-transferred%3F

How to test connection to kgs when automatic transfer is active?

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Connection establised

Connection establised

Connection not established

grafik-20250219-105607.pnggrafik-20250219-102052.png

grafik-20250219-105909.png

Connection is estabished, but there are no Volume data available, volumes become available earlies after one month of established connection.

Connection is established, data are available.

Connection is not established, but configuration for automatic transfer is configured.
see https://kgs-software.atlassian.net/wiki/spaces/DOCUEN/pages/3707109381/Volume+MessurementMeasurement+-+FAQ+and+Troubleshooting#%5BhardBreak%5DCommonTroubleshooting#Common-Errors-in-the-Content-transferServer-processlog%3A


Common Errors in the Content Server log:

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